Guiding You with Care, Faith, and Compassion
Personalized senior care advocacy — because every journey deserves respect, dignity, and hope.
Personalized senior care advocacy — because every journey deserves respect, dignity, and hope.
At New Walk Senior Care Management, I provide independent senior care advocacy tailored to each client’s unique needs. From care coordination and transition planning to support during medical appointments, my mission is to ensure seniors and their families feel confident and supported every step of the way.
Inspired by Proverbs 16:9
"We can make our plans, but the Lord determines our steps" — my work is rooted in faith, compassion, and unwavering integrity.
My name is Monica Mercer, owner and advocate of New Walk Senior Care Management. I bring over 15 years of healthcare experience, with a passion for senior care that began in 2008 at Providence Saint Joseph Medical Center in Burbank, California. What started as a role in HR soon led me to hands-on work with patients, where I discovered a deep connection with the elderly community.
That passion guided my transition into home care, where I served as Lead Scheduler at Cambrian Homecare, managing over 200 caregivers and nurses. After moving to Texas, I continued my work at Sure Care at Home and later became Care Team Manager at Right at Home, where I oversaw scheduling, care coordination, recruiting, and HR functions.
In 2022, I earned my Bachelor of Science in Healthcare Administration, further strengthening my leadership and advocacy skills. New Walk Senior Care Management was born from a calling to support seniors and their families through aging with dignity, compassion, and personalized guidance.
Seamless communication between healthcare providers, facilities, and families.
Support during doctor’s visits to ensure your voice is heard and your care preferences respected.
A no-cost, no-obligation first meeting to explore options and map out a path forward.
Thoughtful strategies for moving between care settings — from hospital to home or senior living communities.
Have questions or need guidance? I’m here to help. Reach out for your free consultation or more information.
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